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Shipping / Pick Up
Shipping Policy
At I AND A Balloon Supply, we are excited to announce that we now offer shipping services!
Here's how it works:
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Place your order by 2:00PM local time, and we will make sure it ships out the same day.
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All orders placed after 2:00PM will be processed and shipped out the following business day.
What is covered under the guarantee?
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Our Same-Day Shipping Guarantee applies to all in-stock items. As long as your order is placed by the cut off time, we will ensure it gets on its way promptly.
Exceptions to the Guarantee:
While we strive to meet our shipping promise, there are rare instances when delays might occur due to circumstances beyond our control, such as:
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Severe weather conditions
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Carrier-related issues
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Federal Holidays
In these cases, we will do our best to communicate any issues with you to keep you informed.
Lost or Stolen Packages:
We are committed to providing you with the best possible service and will do our utmost to assist you in resolving any issues that may arise with your package after it has been picked up by the carrier. We recommend that you track your packages closely and report any discrepancies to the shipping carrier immediately. We will not be responsible for any packages that may have been lost or stolen upon delivery. Additionally, for added peace of mind, consider opting for shipping insurance to protect your valuable items during transit. Thank you for your understanding and cooperation.
Pick Up Service
If you're located in the Inland Empire, you can take advantage of our convenient pick-up service. We understand that sometimes you need your balloon supplies right away, and our pick-up service allows you to get them quickly and easily. Our pick-up location is easy to find, and our friendly staff will be happy to assist you with your order. Contact us to arrange for a pick-up time that works for you.
Return & Exchange Policy
At I and A Balloon Supply, we take pride in the quality of our products, and we want you to be completely satisfied but, unfortunately all sales are final. For more information about our return and exchange policy, please contact us.